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Intermediate CPD

Warehouse Operations and Management

This intermediate 5 days programme provides professionals with a rigorous, practice-oriented grounding in Warehouse Operations and Management. Designed for those working across the Supply Chain & Procurement sector, the course combines established theoretical frameworks with current industry practice through expert-led instruction, structured case studies, and hands-on workshops.

5 daysDuration
IntermediateLevel
5 Days · 15 ModulesProgramme
YX-WAREHOUSE-001Code
Classroom Online In-House Blended
Starting From
$4,950
per delegate · live online
Classroom
Face-to-face at a global venue
$5,950
Online
Live interactive virtual sessions
$4,950
In-House
Delivered at your premises
Quote
Enquire & Book Request In-House Quote
Internationally Accredited
50+ Global Locations
Expert Advisory Team
Secure Booking Process

Course Overview

About this programme

This intermediate 5 days programme provides professionals with a rigorous, practice-oriented grounding in Warehouse Operations and Management. Designed for those working across the Supply Chain & Procurement sector, the course combines established theoretical frameworks with current industry practice through expert-led instruction, structured case studies, and hands-on workshops.

Participants will engage with the most relevant tools, standards, and methodologies used in Purchasing & Logistics today. By the final day, delegates will leave with a clear personal action plan and the confidence to apply their learning immediately, contributing to improved performance, compliance, and competitive advantage within their organisations.

Programme Objective

Equip professionals with the knowledge, skills, and frameworks required to excel in Warehouse Operations and Management, driving measurable improvement in Supply Chain & Procurement performance and delivering tangible value to their organisations.

5 daysTotal Duration
5 DaysTraining Days
15 ModulesModules Covered
Max 20Class Size
EnglishLanguage
CPDAccreditations

What You Will Learn

11 key learning outcomes

01

Design and manage global supply chains that balance cost, responsiveness, and resilience

02

Apply strategic sourcing and category management to optimise procurement spend

03

Conduct competitive tendering, evaluate bids, and manage supplier selection processes

04

Manage supplier relationships and performance using SRM frameworks and KPI systems

05

Apply inventory optimisation techniques to balance availability and holding cost

06

Evaluate supply chain risk and apply resilience strategies to mitigate disruption

07

Apply logistics management principles including transportation, warehousing, and distribution

08

Understand and apply relevant procurement regulations, ethics, and compliance requirements

09

Develop and manage procurement contracts including terms, administration, and close-out

10

Apply digital tools and AI to transform supply chain visibility and procurement efficiency

11

Implement sustainable procurement practices aligned to ESG and circular economy principles

Course Outline

5 training days · 15 modules · hands-on workshops

1
Strategic
Procurement
2
Sourcing,
Tendering
3
Supplier
Relationship
4
Logistics,
Inventory
5
Digital
Procurement,
Day 1

Strategic Procurement & Category Management

Apply strategic procurement frameworks and category management to optimise supply base performance.

8 hours 3 modules
Module 1

Procurement Strategy

  • Procurement value wheel: cost, risk, quality, and innovation
  • Procurement operating models: centralised, decentralised, and hybrid
  • Make-or-buy analysis: total cost of ownership (TCO) approach
  • Procurement maturity model: transactional to strategic partner
Module 2

Category Management

  • Category management process: analysis, strategy, and execution
  • Spend analysis: data cleansing, classification, and visualisation
  • Supplier segmentation: Kraljic matrix and supply positioning
  • Category strategy: leverage, strategic, bottleneck, and routine approaches
Module 3

Supplier Market Analysis

  • Supply market research: supplier landscape and competitive dynamics
  • Porter's Five Forces applied to supply markets
  • Supplier financial health: Dun & Bradstreet and credit analysis
  • Should-cost modelling: cost breakdown and should-cost benchmarking
Practical Workshop

Spend analysis and categorisation: teams analyse a provided procurement spend dataset, classify spend into categories, apply the Kraljic matrix, and recommend priority sourcing strategies.

Day 2

Sourcing, Tendering & Supplier Selection

Design and execute competitive sourcing processes to achieve best value.

8 hours 3 modules
Module 1

Sourcing Methodologies

  • Competitive tendering: ITT, RFP, RFQ, and BAFO process
  • E-procurement and e-auctions: reverse auction mechanics and savings realisation
  • Framework agreements: multi-lot, DPS, and call-off mechanism
  • Sole source justification: when competition is not feasible
Module 2

Bid Evaluation & Award

  • Evaluation criteria: price/quality weighting and scoring methodology
  • Technical evaluation: compliance matrix and minimum requirements
  • Commercial evaluation: TCO analysis and price normalisation
  • Award recommendation: procurement panel, documentation, and challenge management
Module 3

Supplier Prequalification

  • PQQ/SQQ: financial, HSE, quality, and ethics requirements
  • Prequalification systems: Achilles, JOSCAR, and sector-specific databases
  • Due diligence: sanctions check, modern slavery, and anti-bribery
  • Supplier diversity: SME access, local content, and inclusion requirements
Practical Workshop

Tender evaluation exercise: teams evaluate a set of four supplier bids against provided evaluation criteria, reach a consensus award recommendation, and document the rationale.

Day 3

Supplier Relationship & Performance Management

Build strategic supplier partnerships and implement performance management systems.

8 hours 3 modules
Module 1

SRM Framework

  • SRM tiers: routine, approved, preferred, and strategic partners
  • Supplier engagement strategy: relationship intensity and investment
  • Collaborative contracting: alliancing, joint value creation, and risk sharing
  • Innovation from supply base: co-development and early supplier involvement
Module 2

Performance Management

  • KPI framework: delivery, quality, cost, innovation, and HSE
  • Scorecard design: weighting, measurement, and reporting frequency
  • Supplier review meetings: agenda structure and output management
  • Performance improvement plans: root cause, action, and escalation
Module 3

Supply Chain Resilience

  • Single-source risk: qualification of alternates and dual-sourcing strategy
  • Geographic risk: nearshoring and supply chain mapping
  • Demand and supply volatility: buffer strategies and flexibility
  • Business continuity planning: supplier BCPs and supply assurance
Practical Workshop

Supplier scorecard design: teams design a balanced supplier scorecard for a critical oil and gas equipment category, including KPIs, weighting, and review cadence.

Day 4

Logistics, Inventory & Warehouse Management

Apply logistics and inventory management principles to optimise materials flow.

8 hours 3 modules
Module 1

Logistics Management

  • Transportation modes: road, rail, sea, and air — cost and lead time
  • Incoterms 2020: EXW, FOB, CIF, DDP, and risk transfer points
  • Customs and import management: HS codes, duties, and clearance
  • Cold chain and hazardous materials logistics: regulatory compliance
Module 2

Inventory Management

  • Inventory classification: ABC and XYZ analysis
  • Economic order quantity (EOQ) and reorder point calculation
  • Safety stock: demand variability, lead time, and service level
  • Inventory optimisation tools: min-max, consignment, and VMI
Module 3

Warehouse Management

  • Warehouse design: layout, racking, and slotting principles
  • 5S methodology: sort, set in order, shine, standardise, sustain
  • Material handling: forklifts, conveyors, and RFID tracking
  • Cycle counting and stock accuracy: perpetual inventory and audit
Practical Workshop

Inventory analysis: teams conduct an ABC analysis on a provided spare parts inventory, calculate safety stock for A-class items, and recommend an inventory policy.

Day 5

Digital Procurement, Sustainability & Future SCM

Apply digital tools, sustainable procurement, and emerging trends to transform supply chain management.

8 hours 3 modules
Module 1

Digital Procurement & AI

  • P2P automation: purchase requisition to invoice matching
  • E-procurement platforms: SAP Ariba, Coupa, and Oracle Procurement Cloud
  • AI in procurement: spend analytics, supplier risk monitoring, and contract intelligence
  • Blockchain in supply chain: provenance tracking and smart contracts
Module 2

Sustainable Procurement

  • ESG criteria in supplier selection: environmental and social requirements
  • Circular economy procurement: remanufacturing, servitisation, and take-back
  • Modern slavery and forced labour: due diligence requirements
  • Science-based targets for supply chain: Scope 3 emissions management
Module 3

Future of Supply Chain

  • Supply chain digitalisation: digital twin for supply chain simulation
  • Reshoring and nearshoring: geopolitical drivers and cost implications
  • Autonomous logistics: drones, autonomous vehicles, and robotic warehousing
  • Talent in procurement: skills evolution and digital upskilling
Practical Workshop

Capstone sourcing strategy: teams develop a category strategy for a provided high-spend procurement category, covering supply market analysis, sourcing approach, supplier selection, SRM plan, and sustainability commitments.

The course outline is indicative. Content may be adapted to reflect current industry developments and delegate experience levels.

Who Should Attend

This programme is designed for professionals across these roles

Procurement & Supply Chain Professionals

Buyers, category managers, and supply chain analysts seeking to advance their professional capability

Operations & Facilities Managers

Operations managers responsible for materials, spare parts, and contractor management

Finance & Commercial Managers

Finance professionals overseeing procurement spend, supplier contracts, and cost management

Project Procurement Teams

Teams responsible for procurement execution on capital projects and major construction programmes

Logistics & Import/Export Specialists

Professionals managing international logistics, customs, and cross-border supply chains

Graduate Procurement Professionals

Early-career procurement staff building foundational competency and career credentials

Schedule & Fees

Upcoming public dates — enrol anytime

Jun
07
07 Jun – 11 Jun 2026
Dubai, UAE
Classroom 6 seats available
$5,950
per delegate
Jun
25
25 Jun – 29 Jun 2026
Live Online (Zoom)
Online Only 2 seats left!
$4,950
per delegate
Jul
29
29 Jul – 02 Aug 2026
Singapore
In-House 4 seats available
Quote
custom pricing
Aug
25
25 Aug – 29 Aug 2026
Houston, USA
Blended 6 seats available
Quote
custom pricing
Sep
23
23 Sep – 27 Sep 2026
Abu Dhabi, UAE
Classroom 5 seats available
$5,950
per delegate
Oct
15
15 Oct – 19 Oct 2026
Live Online (Zoom)
Online 7 seats available
$4,950
per delegate
Can't find a suitable date? Contact us for private cohort scheduling or in-house delivery options at your premises.

Accreditations & Recognition

This course carries internationally recognised professional credits

CPD Certified

Course Resources

Request documentation before you book

Ready to Enrol?

Speak with our training advisors to confirm availability, group rates, and customised in-house options.