This intermediate 5 days programme provides professionals with a rigorous, practice-oriented grounding in Advanced Office Management & Effective Administration Skills. Designed for those working across the Human Resources sector, the course combines established theoretical frameworks with current industry practice through expert-led instruction, structured case studies, and hands-on workshops.
Choose Format
About this programme
This intermediate 5 days programme provides professionals with a rigorous, practice-oriented grounding in Advanced Office Management & Effective Administration Skills. Designed for those working across the Human Resources sector, the course combines established theoretical frameworks with current industry practice through expert-led instruction, structured case studies, and hands-on workshops.
Participants will engage with the most relevant tools, standards, and methodologies used in Office Administration today. By the final day, delegates will leave with a clear personal action plan and the confidence to apply their learning immediately, contributing to improved performance, compliance, and competitive advantage within their organisations.
Equip professionals with the knowledge, skills, and frameworks required to excel in Advanced Office Management & Effective Administration Skills, driving measurable improvement in Human Resources performance and delivering tangible value to their organisations.
11 key learning outcomes
Apply strategic HR frameworks to align people strategy with organisational goals and business performance
Design and implement talent management programmes that attract, develop, and retain high-potential employees
Develop a compensation and benefits architecture that is competitive, equitable, and cost-effective
Apply learning and development methodologies to design impactful training programmes at scale
Build HR business partner capabilities to influence business decisions and advise line managers effectively
Use HR analytics and workforce data to generate insights that drive evidence-based people decisions
Design and implement performance management systems that motivate employees and differentiate outcomes
Apply employment law and HR compliance frameworks to manage risk in the employment relationship
Lead diversity, equity, and inclusion initiatives that build inclusive workplace cultures
Apply change management principles to HR transformation and digital HR implementation projects
Develop succession planning and career pathways that build organisational capability and leadership pipelines
5 training days · 15 modules · hands-on workshops
Align HR strategy with business objectives and develop the capabilities of an effective HR business partner.
HRBP challenge: teams tackle a realistic business scenario requiring them to diagnose a people problem, build a business case for an HR intervention, and present to a simulated executive team.
Design and operate talent acquisition and talent management systems that build organisational capability.
Talent management exercise: teams design a 12-month development programme for a cohort of high-potential employees in an energy company, including learning objectives, methods, and success metrics.
Design competitive and equitable compensation structures and benefits programmes.
Reward design workshop: teams design a total reward package for a mid-level engineering role in a multinational energy company, benchmarking against market data and justifying choices.
Apply performance management frameworks and build inclusive, compliant workplaces.
ER case study: teams work through a complex disciplinary and grievance scenario, advising the manager on procedure, evidence gathering, and decision-making at each stage.
Apply HR analytics, digital HR tools, and future-of-work insights to drive people strategy.
Capstone HR strategy: teams present an integrated people strategy for a provided energy company undergoing a digital transformation, covering talent, culture, reward, and analytics.
This programme is designed for professionals across these roles
HRBPs seeking to deepen their strategic advisory skills and commercial HR capability
Senior HR professionals leading teams, designing people programmes, and influencing business decisions
Specialists responsible for learning strategy, talent pipeline, and capability development
Analysts using workforce data to generate people insights and support evidence-based decisions
Managers with HR responsibilities who want to improve people management and team performance
Non-HR leaders rotating into HR roles or taking on expanded people management accountabilities
Upcoming public dates — enrol anytime
This course carries internationally recognised professional credits
Request documentation before you book
Speak with our training advisors to confirm availability, group rates, and customised in-house options.